Alliance's database management network offers real-time Internet access, readily accessible data warehousing, data manipulation and list maintenance. Our databases are designed to provide a single warehouse that can manage and integrate all points of customer interaction including website, IVR, live telephone representative, business reply cards, rebates, etc. Alliance's object-oriented data models allow for the import and export of data as required for use with an existing business structure without costly and time consuming programming code. Our relational database management techniques help us easily output, summarize and report the information, so it can be used to make decisions for the ongoing program. This data can be delivered through various channels: across email networks, via the web through secure FTP sites, giving maximum flexibility to the client corporation as technology and business needs change. Data files can be delivered in fixed length, comma separated, Excel or XTML formats.