Compliance and Adherence Programs
Compliance programs are directed at patients to help them understand the benefits as well as the risks of taking medications regularly as prescribed and to continue to take the medications over the prescribed course of therapy. There are several reasons why patients do not comply with the drug therapy: distorted expectations of the results, cost, denial and fear of adverse events. There may also be behavioral, physical or emotional causes that impact compliance.
Alliance designs and executes successful custom-tailored compliance programs to address each unique reason for non-compliance by providing nurse-staffed communications services plus database management and fulfillment. Our services include the following:
- Ongoing outbound nurse counseling
- Education by phone or Web
- Automated medication reminders via text, email, phone calls or direct mail
- Inbound 800# information and counseling lines
We can help you design and execute a program that will improve the lives of patients, and increase their feelings of goodwill towards your company, while meeting the ROI needs of the brand.
Contact us for more information