Tele-Detailing/Physician's Reach
Alliance has over thirteen years experience in tele-detailing physician offices, hospitals and pharmacies.
Our Pharmaceutical Sales staff is experienced in tele-detailing physicians, nurses, pharmacists, hospital staff and other professionals who make or influence purchasing and or prescribing of drugs, medical devices and other formulary products. Physician offices and hospitals have changed significantly in the last decade, and we have adjusted our tactics accordingly.
Physician phone and video detailing is a category that has recently experienced rapid growth.
We have successfully imparted information on behalf of our Pharmaceutical and biotech clients who must seek alternatives as they measure the ability of their sales reps to see and speak with physicians.
Quantum Reps - Our inside Pharmaceutical Sales reps speak to Physician offices every day; they also fill in for field reps on short term leave or a vacant territory by temporarily moving to the location needed by our clients. When the field rep returns or the client needs change, our quantum reps return to our offices in Ivyland and continue their ongoing conversations with Physician offices.
Video Detailing - Physicians can choose to discuss their questions or receive information using video detailing. These types of interaction are best for clinical discussion using a shared view of a micro site. The combination of “hearing” and “seeing” the information helps in the retention of new or updated information.
Click to Chat/Click to Call - Physicians on various websites can use a call back request to receive a call from one of Communicators at a time most convenient to them.
Mobile Applications - From sample requests, short videos, requesting a rep or literature, our smart phone application allows Physicians to maximize their sample closet by enabling them to obtain information easily and reach our reps with extended hours to meet their needs.
Phone detailing, formulary announcements, or sample/literature placement is a powerful and inexpensive method of detailing:
- Alliance's call center is staffed with a variety of both healthcare professionals (Pharmacists, Nurses) and Pharmaceutical Reps who understand how Physicians communicate and are very adept at getting past the gatekeeper.
- We can help manage the practice's sample closet inventory.
- When a crisis needs to be dealt with in a hurry or new information needs to be disseminated quickly, our staff can "visit" more offices in a day than anyone in the field.
In addition to detailing, Alliance provides extensive hospital profiling services. Alliance's profiling database contains all pertinent information about the hospital, as well as anyone who is directly involved or heavily influences the purchase and/or prescription of your product, from physicians to pharmacists to hospital staff.
Contact us for more information
Link to Video